User Feedback
The following is just a sample of the many enthusiastic responses we have received from our customers.
These remarks represent genuine, spontaneous bursts of enthusiasm. We never ask for "testimonials" -- these people sent their feedback because they were so delighted with our service. When we asked their permission to share their excitement with you, they were also kind enough to say "Sure!"
Unsolicited feedback (#1) from a previous customer (*Click here and hold*) Hi free online surveys Thank you very much for excellent service - both regarding the questionnaire tools on your homepage, and the quick and good answers to my questions. It made my work much easier !!! I am really impressed, and will continue to recommend your service to other people. Henrik Søeberg hljr@tdc.dk
Unsolicited feedback (#2) from a previous customer (*Click here and hold*) I am a graduate student with the University of Nevada, Las Vegas and I am writing my thesis. I used your product to conduct my study. I had much success with it! The survey wizard was just as easy as could be to set it up. I really liked how I could see my real time results as it was taking place, but I needed the ability to download the actual data, which for the price, was just right. My department was originally leery of having me conduct my survey as web only because they weren’t sure about my response rate. Well, it was just super, and I have really wowed them with it! I have recommended your product to other grad students, so hopefully they will do it this way too. Amy Beaulieu kcmtplanner@comcast.net
Unsolicited feedback (#3) from a previous customer (*Click here and hold*) I wanted to write to you to thank you for providing a cost effective method of online surveys. We needed a one-time survey of our state legislators and your system worked GREAT!! When the need arises, we'll use your services again! Thank you!!! Lori J. Lawrence Director of Administration and Finance Arizona Technology Council
Unsolicited feedback (#4) from a previous customer (*Click here and hold*) David- what you sent me is PERFECT!! Thanks so much. I logged on to World Pay and made a payment. I will be sure to mention the exceptional customer service in my presentation in October! Thanks again. Ruth Lebet LEBET@email.chop.edu
Unsolicited feedback (#5) from a previous customer (*Click here and hold*) Thanks for your information. You are so nice I ever met in the e-commerce world. Your support gives me confidence to use your company's service. Regards Yuheng Xiao yuhengxiao@hotmail.com An international student in U.S.
Unsolicited feedback (#6) from a previous customer (*Click here and hold*) Dear David, Indeed, it was a great service and I hope to use it again in the future. I have recommended it to others and several of your current customers are such references. Thanks again. Sincerely, Seth Cohen seth_m_cohen@hotmail.com
Unsolicited feedback (#7) from a previous customer (*Click here and hold*) Thank you very much for your prompt response. I very much appreciate the efficient manner in which the credit was issued to our account and in the event we require your services again in the future, we will not hesitate to contact you. It is refreshing to experience customer service the way it should be administered. Thank you again, Victoria Rasho Administrative Assistant to Pam Jeffords, Sr. Director Business Operations, BMG and Carole Gridley, VP Business Development, BMG Victoria.Rasho@qwest.com
Unsolicited feedback (#8) from a previous customer (*Click here and hold*) Email 1 I am trying to start a small business and find your service very helpful in terms of convenience and price. I am not a student but have been in the past (2 bachelors degrees) and therefore appreciative of the consideration you give to academics. Email 2(same person) Your site and services are excellent and I intend to sign up $19.99 package when I get my business started. I appreciate your respect for your customer's privacy and will look forward to being one of your customers. Would Like to add... I consider your prompt attention to customer inquiries an excellent demonstration of customer satisfaction. Ron K rkorzekwa@austin.rr.com
Unsolicited feedback (#9) from a previous customer (*Click here and hold*) Last year, I used your service to conduct an employee survey for the company I was working for at the time. It was EXCELLENT and the response was positive. I love your product and can't wait to get started again for this new client! Pati Rice, hrBasics, Tallahassee, Florida" Pati_Rice@msn.com
Unsolicited feedback (#10) from a previous customer (*Click here and hold*) Wow, you guys act fast! Thanks. Ken Coughlin ElderLawAnswers.com ken@elderlawanswers.com
Unsolicited feedback (#11) from a previous customer (*Click here and hold*) I've used free online surveys for several months and am very pleased with the quality of work you folks do. Have done surveys for Apple Computer, the University of Michigan and The Next Generation Visible Human Project. All have met or exceeded my expectations. Carl Berger carl.berger@umich.edu Director of Advanced Academic Technologies Collaboratory for Advanced Research and Academic Technologies Professor of Science and Technology Education University of Michigan
Unsolicited feedback (#12) from a previous customer (*Click here and hold*) Thank you so much. This is really what I call customer service. I will get back to you when I am through. Helle Soeby helle.soeby@get2net.dk
Unsolicited feedback (#13) from a previous customer (*Click here and hold*) Email 1 Dear David, First of all, I would like to say a great big [Massive Pink Lettering] *THANK YOU!* for all of your patience and help over the past few weeks. I have learned a great deal! Martha Gibson megibson@us.ibm.com IBM (US) Email 2(same person) Thank you again for all of your assistance throughout this process. I appreciate your help and will likely use your services again should the need arise. Martha Gibson megibson@us.ibm.com IBM (US)
Unsolicited feedback (#14) from a previous customer (*Click here and hold*) Thank you and yes the service is WONDERFUL! If I need to do another survey I will definitely use your service again. Best regards, Kandis Richardson Bentall krichardson@Bentall.com